How does a good Realtor become a great Realtor? Becoming a Realtor is the easy part. Get the books. Take the classes. Show the properties.
But what does it take to stand out from the crowd?
Bob Smith showed my wife and I what it takes to be a great Realtor. Here are three reasons why I think Bob is the best of the best:

1) He cared about our needs. I think first and foremost a great Realtor has to care about the customer's needs. If a Realtor is in the business just to make money, and they make no connections with their customers, why would the customers recommend them to their friends?
Bob Smith showed time and time again that he cared about building a trusting relationship with my wife and I, and it has paid off for him in spades, because we have sent numerous referrals to his door. And we continue to have a relationship with him today because we know that we can call him with any question.
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2) He knew his business. Bob had an answer for every question we threw at him. How old is this neighborhood? Was an addition added to this house? Would I be able to add onto this house if we bought it? Who is a good mortgage agent, house inspector or handyman? He had answers for all of it or he got the answers for us.
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3) He remained diligent. We went through ten purchase offers with Bob over a four month period, and Bob never showed a hint of frustration. We got frustrated numerous times, but he never did. He may have, but we never saw it.

There are those who choose to be great in whatever they do, and Bob is that kind of guy. But his pursuit of greatness is not driven by selfish reasons. He has become a great Realtor because he has chosen to help people.

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