Oct

4

2007

Wanted: Customers Who Love Us

By:


We all want our customers to love us at the end of the day. If they don't love us, they will certainly talk with their friends and neighbors about their bad experience. But if they love us, we hope that they will do the same: talk with their friends and neighbors about their good and positive experience.
I came across an article that added more to this idea. Sometimes we have to ask our customers the right questions to find out how we can best serve their needs.

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